At Dining Tables we want our customers to be completely satisfied with their purchase made through our website.
We recommend you immediately inspect any goods that we deliver to you to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
If you have any questions about this policy, please contact us.
Your Consumer Rights
Consumer contracts are protected by the Sale of Goods and Supply of Services Act 1980 (as amended) (“the Act”) and other applicable legislation.
Under the Act the purchaser of goods has a number of rights, including that:
- Goods must be of merchantable quality – goods should be of reasonable quality taking into account what they are meant to do, their durability and their price; and
- Goods must be fit for their purpose – they must do what they are reasonably expected to do; and
- Goods must be as described – the buyer must not be mislead into buying something by the description of goods or services given orally by a salesperson or an advertisement.
These rights cannot be excluded and are in addition to any extended warranty you may purchase or any voluntary manufacturer’s warranty you may be given.
There may be circumstances where you are not entitled to a remedy.
You have the right to return products purchased through our website as long as you submit your return request within 10 days of the day you received the products.
The products should be in the same condition as you received them in, and must include the packaging and extras.
Please contact us for a return. We can also offer you on-the-spot repairs in the product you received was inadequate.
Once your product has been returned to us and has been inspected by our team, we will contact you to reimburse you the cost of the product(s), minus a fixed 80 EUR restocking fee. You will receive your money within 10 business days after your refund has been approved.
If your product was damaged during shipment, you do not have to pay the restocking fee.